OfficeServ Messenger
Samsung Messaging Solution
Limited Offer - Save upto $3800 on OfficeServ Messenger Products
To make your business so much more efficient the Samsung OfficeServ Messaging Server provides advanced call messaging and processing features such as voicemail, auto attendant, call queuing and faxmail.
Simple to use, Samsung Voicemail puts the user in control. At the touch of a button each user can, for example, record their own personal greetings, create and send messages to a group, and record personal reminders or even conversations. Users can communicate more intelligently with callers using different greetings and employ call routing based on time of day, day of week, caller ID and direct in-dial… customisation has never been more flexible, professional and efficient.
The Samsung Email Gateway feature gives users the ultimate tool to access and manage all business messages from their PC inbox. Whether they’re on the road or in the office, a user can receive, respond, transfer and forward voicemail messages and faxes as easily as emails.
Samsung Auto Attendant automatically answers multiple calls simultaneously, providing different greetings for different departments without the need for a receptionist to handle the call. Auto Attendant is an ideal solution for busy or out-of-hours periods.
The integral Automatic Call Distribution (Call Centre) application gives any working environment the opportunity to optimise its in-coming call management processes and maximise staff efficiency. During busy times when a staff member is not available, calls can be held in a queue while automated messages reassure callers of prompt attention as soon as possible.
To help you measure activity, the program also provides in-coming call statistics for a group or extension.
